Standing In The Shadow Of The Green Giant

As more and more returned veterans put their hands up and ask for help the processes for support services are steadily improving.  Thanks to people like MAJGEN John Cantwell the stigma that is attached to persons with PTSD is slowly disappearing.  It takes a lot of courage to speak openly and honestly about an issue that often results in self-harm, substance abuse and even suicide.  For a high-ranking, high-profile ADF member to stand up and acknowledge that his service to his country has caused a mental illness is incredibly brave.  By shedding his uniform, rank, and medals; John Cantwell has empowered other returned veterans to admit that they too need assistance.

Recognising that there is an issue is the first of many steps towards recovery and rehabilitation.  The second step is often the most difficult and at times the point where a person in uniform will retreat and hide; raising your hand and asking for help.

The Australian Defence Force and Australian Army in particular are constantly in the media tackling varies issues such as sexual misconduct and gender equality.  While both are extremely important in their own regard, the spotlight rarely shines on another equally important issue; the culture towards members with PTSD and depression.

I’m not going to pretend I know about every single ADF member’s details about living with mental illness.  I know about my own experience and also others that were brave enough to share their stories with me.  I struggled for months before I put my hand up and asked for help.  As I’ve stated before I was rebuffed by the one person at my unit whose primary duty it is to look after Soldier’s welfare.  Being told to “Harden the fuck up” struck a huge blow to my confidence and I started to withdraw from those around me.

Others have related the same kind of experiences to me with regards to their first encounters within the chain-of-command.  Some superiors ridiculed and some provided that much needed assistance.  It took several months for me to ask for assistance again.  Many around me were extremely supportive; there were a small group of supporters from the Army that fought tooth and nail to get me the help I desperately needed.  But there were others that seemed determined to prove that what I was living with was my fault and I should get over it. 

There were words spoken to me in private while I was at my lowest point which were delivered with such venom a day rarely goes by that I don’t hear his words in my head.  “You are a fucking lying soft cunt”.  These words were delivered at me as I lay in a hospital bed awaiting the arrival of my parents from interstate.  I had suffered an anxiety episode so severe I admitted myself to an Army hospital.  This would also be the moment where others further up in my chain-of-command became aware of what was happening and after almost 12 months of living with PTSD, anxiety and depression I was finally able to acknowledge I couldn’t continue without help.

While my story is not uncommon it is certainly not the norm.  Many ADF members ask for help and are looked after very well with counselling, rehabilitation services and flexible working arrangements.  One of the first things that occur once an ADF member seeks professional help for depression, anxiety or PTSD is the implementation of restrictions on their terms of service.  You are no longer allowed to do certain tasks that are deemed to be dangerous to yourself or others and your career and posting options are effectively stalled.  While many of these restrictions are incredibly important and beneficial, such as no access to weapons or limited field time, others such as removal from your normal job into an administrative role often causes more undue stress.

I had several restrictions placed upon me when I was posted to Brisbane.  No access to weapons, security clearance review, no promotion courses, regular drug testing, six month alcohol ban, weekly performance reviews, fortnightly counselling sessions and no field exercises among others.  At the time of my new posting I was incredibly fatigued, I was 10kg under my ‘ideal’ weight, insomnia plagued me, anxiety attacks were the norm and of course I was acutely depressed.  My new unit; in particular my Troop Commander and Troop Sergeant were incredibly supportive; and as I got to know the rest of the Squadron members I was able to continue my rehabilitation with very few interruptions.

My life was well and truly back on track and my symptoms had abated.  I had met and started a relationship with my future wife and I was enjoying the availability of time to spend with my family; in particular my Twin nieces.  But as with all things in the Army, resources were stretched thin and when my restrictions of service expired I was called upon to step up and take on extra responsibility.  I relished the opportunity to prove my worth and performed some very big tasks with very limited resources and manning.

When the time for the new posting cycle to be reviewed came about I was bounced back and forth between a heavily constrained Career Management cell and a senior Soldier that should never have been allowed to look after Soldier’s welfare and career issues.  In the end my career plan was completely discarded and the aspirations of another Soldier were forwarded to my Career Manager instead.  During this incredibly stressful period I spent the majority of April to August on exercise in Northern Queensland with very little consultation on my next posting.  By the time I was actually consulted about what locality I may have wanted I was given one option; Kapooka, home of the Army Recruit Training Centre.  It was decided that I was to become a Recruit Instructor.

During this time I was having depressive episodes and anxiety attacks.  However instead of shying away from the issues that were causing this; I tackled them head on.  I solicited the advise of family, friends and colleagues on the pros and cons of taking this unwanted posting or leaving the Army; my only two options.  Just as many people advised I accept the posting as those they suggested I discharge and find a new job.

Finally I gained employment outside of the Army and started my separation process.  This is usually a long and drawn out process, however as it was nearing the end of the year and I had to move interstate; my paperwork was rushed through the system.  My unit was incredibly helpful during this stage with many of my in-trade superiors expressing that I had made the right decision and that “The Army had changed”.  It was true; I no longer felt like an individual Soldier, instead I felt like a number that was being shuffled around a giant spreadsheet.

I left the Army without a farewell, without a discharge certificate being presented and without any ongoing assistance for my depression and anxiety.  Months later, after I was settled into my new home and job, did I start realising I was relapsing; I was missing my friends and previous life.

Without the support of the ADF I relied heavily on my family and friends for the ongoing support I needed.  I did reach out to the Department of Veterans Affairs after the death of my Grandfather and was placed on a six-week waiting list to see a councillor.  Two days before my appointment I was advised it had been cancelled and my rescheduled date was another four weeks away; I never turned up to it.  Instead I started talking about my issues with others and realised that many other Soldiers had been experiencing the same obstacles as me especially those that had separated from the ADF.

This is the reason I’m so passionate about the mental health of returned veterans.  The system is not yet good enough and so we rely on each other to be open and honest for ongoing support.  The Australian Army was built on courage and mateship.  Those that speak up about their battles with mental health issues and the lack of ongoing and adequate support services are continuing that tradition even if they no longer wear the uniform.

The Way Forward – Education & Improvement

When serving in the Australian Defence Force, in particular the Australian Army, it is well known that speaking up and asking for help with any form of mental illness; be it depression, PTSD or anxiety is frowned upon.  While the ADF will openly claim in the media it is supportive of all struggling servicemen and servicewomen the truth is: asking for help is a guaranteed way to stall or even end your career in uniform.  There are exceptions to this and that involves extremely supportive units that have a long history with dealing with members that have been wounded or are living with a mental illness.

I’ve written about my depression and anxiety previously on my blog.  For years I hid the truth from all but my family and closest friends; and even then I wasn’t completely forthcoming.  One of the reasons I chose to be so open about my experiences, difficulties and struggles was so that others would know that they are not alone.

On two occasions in two different units I approached the senior Soldier and asked for help.  Both times I was rebutted and told to “harden the fuck up” and “get out if you can’t handle it” respectively.  The main role of this position is Soldier’s welfare.  These two members failed me and numerous others that approached them for assistance in their time of need.  I still harbour a great deal of resentment to these people and while my career stalled for a period of time; theirs flourished and my protests over their inaction fell on deaf ears.

The ADF was going through a period of transition with it’s mental health initiatives and sadly I and others from this time fell through the cracks and decided that separation from the ADF was the best way to escape the increasing bureaucracy and feeling of helplessness.  My experience with this issue is not uncommon, but the system and processes in place are getting better.

It is for this reason I am so passionate about the welfare of this new generation of veterans that have served in Afghanistan and Iraq.  This week the Department of Veterans Affairs contacted me after my my post regarding my experiences with them started trending on Twitter.  They admit things need to improve and they are working on it and need people who are willing to speak up about the problems in order to identify the shortfalls and improve the current processes.

If things don’t rapidly improve Australia will start experiencing what the USA is currently dealing with; the increase of returned veterans committing suicide.  In just over six months, seventeen returned Australian veterans have killed themselves.  I served with three of these young soldiers and that saddens and angers me greatly.  I ponder over what drove them to such despair and helplessness that to them the only solution was the most final.

Blame for these deaths cannot be placed on any one person, Unit, Service or Government Department.  I would like nothing more than to point the finger at someone and scream that they have blood on their hands.  But this will not happen.  There is however a solution; and it is a very simple one.  Education and Improvement.

Education of not only the support services available to returned veterans but also education for the wider public that these people need their support and that there is no shame attached to mental illness.

Improvement is needed in both the attitude of the people of Australia and Government Departments and improvement in the services available to returned veterans.

Time is needed for these changes to occur but with the Afghanistan campaign drawing to a close and more than a decade passing since Australians in uniform first stepped foot in the Middle East; time is running out.  Action is needed sooner rather than later to stem the leak before the dam wall breaks and the already struggling system cannot cope with the flood of demand.

The Elephant In The Room – The Department of Veterans Affairs

During the week numerous media outlets across Australia ran an article about the Department of Veterans Affairs and its inability and ineptness at not being able to deal with the increase of servicemen and servicewomen calling out for help.

Firstly, let me say that I have dealt with DVA on more than one occasion and not just for my own personal circumstances. Secondly, I would rather smash my face against a brick wall than have to relive those initial experiences ever again. To claim a person’s anxiety and depression is “not severe enough” is not only insulting it is downright dangerous. It is a fact that returned veterans have taken their own lives in recent times as a direct result from the helplessness they feel from having to deal with the bureaucracy of DVA.

There is a huge increase in returned veterans asking for help and submitting claims to DVA. It is also very true that DVA is understaffed, underfunded and undertrained. However, to not be prepared for this increase in workload is preposterous. What the hell did the Government, ADF, and DVA expect when you send men and women overseas to war and not provide them with adequate support services upon return to Australia?

It is true that many veterans do not experience what some would define as “the horror of war”, however this does not lessen the negative impact on mental health that being away from your family and friends for up to ten months can have. Combine this stress with being wounded or having your brothers-in-arms injured or killed and you have a person that is walking time bomb.

Now imagine you now have to prove to a Government Department that you are struggling to cope and you need help. Put aside the compensation claims that DVA receives; the process to access support services is appalling. For veterans in uniform you can wait up to six weeks to see a Defence psychologist. You can of course call a counselling call centre, but this in reality is only a bandaid solution for a very real and long term problem.

For veterans that have left the ADF this process is even more difficult. To put it into perspective I stopped attempting to access support services through DVA as it was becoming more common to have appointments cancelled at the last minute after waiting six weeks for the date to actually arrive. I am one of the lucky ones; I have the support of my family and friends; in particular from my Vietnam Veteran Father.

Usually I try to keep my posts about such subject matter more objective; however this is an issue that is literally killing returned veterans! The Department of Veterans Affairs has not learned from the past and its legacy of incompetence in providing adequate support services and streamlined processes continues. To claim that they are improving is not even remotely good enough. The Vietnam War ended almost forty years ago and this inept Government Department is still making the very same mistakes it made back then.

Why I Walked Away From The RSL

I left the Australian Army 16 months ago, in that short period I have become a very vocal contributor and critic of veteran’s affairs in this country.  In particular I have written about and contributed to issues in regards to the Government and Australian Defence Force’s handling of veteran support services for veterans of Iraq and Afghanistan.

It is a fact that many people within the Federal Cabinet and ADF hierarchy have the perception that the current system is doing enough to help wounded servicemen and servicewomen.  This is not true however; and as more high profile Soldiers such as MAJGEN John Cantwell break down the stigma attached to PTSD; the support systems in place are getting better.

Traditionally the Returned and Services League of Australia (RSL) has been the main avenue for wounded servicemen and women past and present to pursue support and rehabilitation services.  The various sub-branches around Australia have men and women, mostly ex-serving members, acting as advocates that help the people in need communicate with the Department of Veterans Affairs (DVA) and Veterans and Veterans Families Counselling Services (VVCS) in order to facilitate the required support services.
The RSL as a whole does a good job at this; however the various sub-branches sometimes aren’t as supportive as they should and to be honest are funded to be.

The RSL has a long history.  Founded after WWI as a support service for returned servicemen; it continued to flourish in the peacetime years and throughout and post WWII.  Without giving an in-depth history lesson; the years that followed included the Korean War, threat of communist invasion, threat of nuclear war and of course the Vietnam War.

I am a 3rd Generation Soldier.  My Grandfather served in WWII across Africa and Europe, my Father served more than 40 years in the Australian Army and served in Vietnam; and I have served in both Iraq and Afghanistan.  To say my families’ recent history is steeped deep within that of the Australian Defence Force is not too far removed.  Both my Grandfather and Father have been awarded the Order of Australia Medal for their services to veteran’s advocacy and service to the Australian Army respectively.

My Grandfather was the President of his RSL sub-branch in excess of 40 years and my Father has been a staunch advocate within Legacy and his RSL sub-branch for many decades.

In the final years of my Grandfather’s life he stepped down as President of his RSL Sub-Branch; but remained a sitting board member and veteran’s advocate.  Throughout the years he had amassed a very comprehensive list of contacts including high ranking ADF officers and politicians; both state and federal.  It was a testament to his character and reputation when the Lord Mayor of Wollongong officiated at his funeral and hundreds from the veteran’s and RSL community attended.  He was given a proper serviceman’s farewell at which I delivered a short, but heartfelt eulogy and placed a poppy on his flag draped casket, next to his WWII medals.

I have been accused of not knowing enough about the subject of veteran’s affairs before and to be blunt, the people that have made these accusations are full of shit.  I have admired the two Patriarchs of my family for their dedication to veteran’s affairs since I was a young boy and have also learnt a lot from them.  Now in my own way I have taken up the torch in order to fight for today’s young veterans.

While my Father is an active member of his local sub-branch; I doubt he will ever forget the way the returned servicemen of the Vietnam War were treated by the RSL.  The Vietnam War divided Australia.  People not only protested against Australia’s involvement in Vietnam they also shunned and persecuted those that wore the uniform in service for their nation.  My Father was spat on during his “welcome home” parade, pigs blood was splashed upon other Soldiers as they marched through Sydney.  And then the RSL told them “Vietnam wasn’t a real war”.

Imagine serving your country proudly in a foreign land; facing death on a regular basis and then being shunned by the very organisation set up and funded by the Federal Government to provide you support services.  I’m not referring to the Veterans of Vietnam; I am referring to today; and the veterans of Iraq and Afghanistan.  Young men and women fight for their country in the Middle East and are not afforded the respect that comes with serving your nation.  In this regard certain sub-branches within the RSL have failed.

I have experienced this first hand; however I will not tarnish the entire RSL by the actions of the few.  That is not fair and hopefully in the following years the RSL will realise their folly.  If they choose not to openly embrace the modern serviceman and servicewoman the RSL will sadly disappear into the annuls of Australian Defence History like the thousands of men and women who have died wearing the uniform.

My decision not to join the RSL was made very easy when I was snubbed by the very sub-branch my late Grandfather was the stalwart of.  As a 3rd generation serviceman and the Grandson of the man that dedicated more than 40 years of his life as Sub-Branch President it was insulting.

They openly criticised the need to include “young blokes with tatts” into their ranks.  At first I was angry, but this soon faded as I realised there were alternate avenues for young veterans like myself to access the various support services they are entitled to.

For this reason I will support other advocacy and support services such as Soldier On and Mates 4 Mates as a lot of other Iraq and Afghanistan veterans in need will also choose to do.

Taking Off The Uniform

When I left the Army in January 2012, it wasn’t just a change of job. My whole world changed. I was a civilian for the first time in a long time.

The Army isn’t just a job; it is a culture, it is a lifestyle, it is your life.
Say goodbye to the normal aspects of life and say hello to restrictions and new rules that you abide by. Put simply, you get told what to do, when to do it, how to do it and not to ask questions.

Don’t get me wrong, if I had my time over again I would still sign that piece of paper and put on that uniform that still hangs in my wardrobe.
On a daily basis I miss my mates, I miss putting on my uniform and lacing up my boots. I miss being a Soldier. And with tomorrow being Anzac Day I miss putting on my medals, drinking and sharing a warrie or two with my mates.

But I don’t miss the bureaucracy that plagues the ADF. I’m not going to rant for pages about what I think the many issues are and how to fix them; I’ll leave it at one for this post. The ADF does not care about the individual.
It’s quite simple, and I think you would be hard pressed to find any serviceman or servicewoman that disagrees. At some-point somewhere in their career they have been pushed aside, given a very raw deal and told its for service reasons.

I left the Army when I knew I was only a number on a spreadsheet. Qualifications and experience meant nothing when my number was matched to a role I had zero interest in and had explicitly expressed never wanting for a number of years. My fate was sealed before I even got my posting order.

I owe a great debt to the ADF and in particular the Royal Australian Navy for recognizing my anxiety and depression when others dismissed and ridiculed. I spent a very long time learning that what I was experiencing was in fact a somewhat common reaction to my circumstances and not to be swept under the rug.

I had a lot of my issues under control for a decent amount of time with a few acute episodes flaring up in late 2011 when I was fighting my posting order. Only when I accepted that the best option for personal, career and mental health progression was to take off the uniform did my anxiety and bouts of depression subside.

I would never want to forget my years in the Army and the times I served my Nation overseas. But I am happy with my decision to take off the uniform and start a new chapter in my life.