The Central Point Of Failure – The Department Of Veterans Affairs

I wasn’t sure if I should write this post.  My last opinion piece about the Department of Veterans Affairs was received quite well by the veterans community and prompted DVA to contact me to discuss my and many other young veteran’s issues.  What has prompted this follow-up piece tentatively titled “You Ignorant Fucking Bureaucrats!”?…

On the evening of 11 November 2013, undoubtedly scheduled to coincide with Remembrance Day, Channel 7’s Today Tonight aired a story about young veterans and the ongoing struggle for support with PTSD and mental illness entitled Fighting A Mental War.

The story began as a fairly straight forward account detailing the struggles of those who have had the unfortunate distinction of dealing with the Department of Veterans Affairs.  Frustration, anger and depression are some of the emotions one can feel when dealing with a Government Department seemingly intent on ignoring your calls for help and ensuring you don’t get access to quality support services and ultimately rejecting financial assistance for your national service at war.

This may seem like an extreme statement but when the person asking for support is a young service-person trying to access help for depression and/or assistance after experiencing a highly traumatic incident(s); being rebuffed by the very organization founded to help you only causes more stress and compounds an already volatile situation.  It is a fact that more young servicemen and servicewomen have taken their own lives post-deployment than have been killed in action in Iraq and Afghanistan.

Ordinarily I would take a story broadcast on Today Tonight with a few dozen grains of salt.  But after watching Keith Payne VC fire up (a man I have had the pleasure of spending time with in both Afghanistan and Australia) and the pitiful response from DVA Mental Health Advisor Dr Stephanie Hodson I was poised to hurl my remote control at my TV in disgust.  I sat staring in disbelief, I wanted to break something, I could feel my pulse rising and my face getting hotter as my skin became flushed with rage.

Ultimately I calmed down but not before I fired off a steam of questions and statements to DVA via Twitter, Facebook and email.  Minister for Veterans Affairs Senator the Honourable Michael Ronaldson was also in my sights and received a highly sanitized and more eloquent email demanding answers about his representative’s insulting statements.

What did Dr Hodson say?  Below is the transcript from Today Tonight’s segment.

“Any suicide is tragic, and the department actively monitors suicide in veteran community,” Dr Hodson said.
“We actually do need to work on getting our staff more trained, but also about getting through these claims more quickly.”

Dr Hodson denies the department’s failure to plan ahead is resulting in long delays, leaving claims and lives in limbo.

“The department is processing claims as quickly as possible, but we acknowledge that some claims can take longer than we want,” she said.

Dr Hodson claims part of the problem lies with the veterans themselves.

“The problem is that it’s not until someone is in crisis that they will actually start to look for the services,” Dr Hodson said. “The treatment is there for veterans; we just need them to come and put up their hand and get it.” 

The full video can be found here:
http://au.news.yahoo.com/today-tonight/lifestyle/article/-/19777434/veterans-with-post-traumatic-stress-disorder/
Dr Hodson’s comments on behalf of DVA start at approximately the 8 minute 15 second mark.

I want to stress I am not launching a personal attack on Dr Hodson; she is clearly a very competent and qualified medical professional.  She previously served 22 years in the ADF as a psychologist and has been with DVA for the past decade.  This is a woman who has dedicated the majority of her career helping service-persons with mental health issues.

I am however attacking the Department of Veterans Affairs for the systematic failure of the past 40 years.  I’ve watched as my Father’s generation has been let down by DVA and his mates have been driven to suicide.  Decades later the same thing is happening to my generation.

By Dr Hodson’s own account, DVA needs to do more work; but also claims that the Department’s failure to plan ahead is not to blame.  So to Dr Stephanie Hodson and Minister for Veteran’s Affairs Sen the Hon Michael Ronaldson I put this to you:

The last Australians withdrew from Vietnam on Anzac Day 1975.  That was 38 years, 6 months and 18 days ago; and yet Australian Servicemen and Servicewomen are still not getting the support that we deserve and have fought for.

To have not learnt from the past and continuing to ignore the Department’s ongoing mistakes is akin to giving a Soldier with PTSD a noose and pointing him or her in the direction of the closet tree with a strong branch.