Tag: Failure

An Open Letter To The Minister For Veterans’ Affairs

Posted on by Chad Dobbs

An Open Letter to Senator the Honourable Michael Ronaldson, Minister for Veterans’ Affairs

Dear Senator Ronaldson,

On 12 November 2013 I sent both an email and a letter to you via your gazetted Ministerial Office contact details.  To date I have not received a reply nor have I received any acknowledgement that my correspondence was received by your office.  Although traditional mail does occasionally fail to arrive at its intended destination, an email with the correct recipient address does not.

My original letter to you was in regards to the comments made by your Department’s Mental Health Adviser, Doctor Stephanie Hodson, which were aired during a segment on Channel 7’s Today Tonight entitled Fighting A Mental War.  Dr Hodson’s comments were not only highly controversial, but also quite insulting to Australia’s Veterans.  To claim that a major part of the Department of Veterans’ Affairs inability to provide timely support to Veterans with mental health issues was in part the fault of the Veterans themselves is nothing short of victim blaming.

Did I, like many others ask to be haunted and troubled by the traumatic experiences from our deployments?
No, we did not.

Did I ask for help from within the Australian Army?
Yes I did and on numerous occasions I was told to “harden the fuck up”.

Did I ask your Department for assistance?
Yes I did, but instead of the support that I was entitled to, I was forced to jump through hoops and make my way through a maze of red tape.

Like many Veterans, I found the system that is supposed to provide us assistance and avenues of support was, in reality, creating more roadblocks on the long journey to recovery.  Roadblocks that ultimately resulted in me turning my back on DVA and finding the help I so desperately required from my family and friends.  To be honest I couldn’t help but assume this was a deliberate ploy by DVA; make it as difficult as possible for Veterans to access support services and they will eventually give up; saving the Department a large sum of money.

Unfortunately many Veterans do not have the type of support from family and friends that I do, and when the world is at its darkest, some will take their own lives.  This year alone more than twenty returned servicepersons have committed suicide.  I must stress that this number reflects only those that are clear cut cases of suicide and not single-vehicle accidents and incidences of drowning while intoxicated.

I was extremely fortunate to attend Paul Barclay’s Boys Don’t Cry forum at the Australian War Memorial on the evening of Thursday 21 November 2013.  During this forum members of the panel discussed various issues regarding PTSD and depression with a focus on the Australian Defence Force and withdraw from Afghanistan.  It would have been highly beneficial for a member of your Department or staff to have attended in an official capacity in order to answer some questions regarding the level of support offered by DVA.

LTGEN Peter Leahy was a member of the panel and spoke about returned servicepersons accessing support from within the ADF and DVA.  While I wholeheartedly agree that the ADF is getting better and that the stigma associated with PTSD and depression is slowly dissipating.  I found LTGEN Leahy’s claims that the Department of Veterans’ Affairs is learning from the mistakes of the past a complete and utter fallacy.

This was an opinion that I shared with the panel and audience during the question time at the completion of the forum.  For almost 25 minutes I spoke about my struggles with PTSD, the systematic failures of the ADF and DVA when I was trying to access support services and my fears for Australian Veterans in the future.

The Department of Veterans Affairs exists for the sole purpose to provide assistance to Australian Veterans, whether they have experienced overseas service or not.  This is a role that DVA seems to fail at more often than not.

Senator Ronaldson you are quoted on the ABC’s World of Today webpage from a report by Lexi Metherell from Tuesday 10 December 2013 as saying:

MICHAEL RONALDSON: We cannot repeat the mistakes of post-Vietnam, where this country let down those men who were doing no more and no less than serving the nation at the nation’s request.

Senator Ronaldson I implore you to open your eyes to the facts.  The mistakes of “post-Vietnam” were the mistakes from post-World War 2 which was the legacy from the mistakes made post-World War 1.

I am a third generation Soldier; my Grandfather served in World War 2 and was stalwart for Veteran’s advocacy his entire life, my Father served in Vietnam and dedicated 42 years as a fulltime Soldier; and I have served in both Iraq and Afghanistan.  These mistakes you speak of, the mistakes of the past are in fact the Ghosts of the Past that continue to haunt us to this very day.

I watched as my Grandfather’s legacy and honour left with him as he passed away in a geriatrics ward; a man of such strong resolution, he dedicated the entirety of his post-war life to the Returned and Services League and spent a record 35 years as the President of the Corrimal RSL Sub-Branch.  The Department of Veterans’ Affairs bureaucracy come to forefront when matters concerning his palliative health care and DVA Gold Card became an issue in his final days.

I have witnessed my Father’s transition to civilian and retired life; not an easy feat after spending almost half a century serving this great Nation.  I watched as a child, my Father’s struggles with his past service in Vietnam and later as his friends died prematurely from illness brought on by exposure to hazardous materials and suicide brought on by depression and PTSD; long ignored and compounded by DVA’s ineptness and unwillingness to support struggling Vietnam Veterans.

To listen to spokespersons from the Government, Department of Veterans’ Affairs and even yourself; the Minister for Veterans’ Affairs, speak of not having history repeat itself is insulting.

I have several friends with their names on the Roll of Honour at the Australian War Memorial; these are men now forever young that I mourn the loss of everyday.  A heavy weight that I and many others carry on our shoulders as we will not let their sacrifice for the people of Australia and Afghanistan be in vain.  Every loss is felt deeply within the Australian Defence community even if it becomes a just a distant memory for most.

I fear with the withdrawal from Afghanistan and the Middle East almost complete, the spotlight will dim and the ongoing fight for support and assistance we have earned will not be forthcoming.  Many Veterans spend months waiting to see specialists and have claims processed.  Coupled with PTSD, depression, anxiety and the blasé attitude of some DVA staff this is a catalyst for self destructive and suicidal behaviour.

The number of Veterans who have taken their own lives now surpasses the brave 42 whose names are on display in our Nation’s capital.

Many of these Veterans have continued to fight long after their war in the Middle East ended.  Like a battle with the enemy this too is a fight for survival; and without DVA accepting responsibility and acting on its mistakes this too will cost the lives of Australians that once donned the uniform of a Soldier, Sailor or Airman.

I care not for excuses and the ongoing blame game of previous Governments.  I care only for you the current Minister for Veterans’ Affairs to stand up, acknowledge the mistakes of the past and find a way to move forward for the better.  I ask you Senator Ronaldson, to engage with us, those Soldiers, Sailors and Airmen that have fought against the bureaucracy of a Government Department that has learnt nothing over the past 100 years.

As we prepare to remember and mark the 100th Anniversary of the Gallipoli Campaign; can you honestly say that today’s Veterans are receiving the appropriate level of support and assistance that our forefathers never got to experience; or like them will this fight become the legacy of my children when I am long gone from this world?

Respectfully yours,

Chad Dobbs
17 December 2013

This letter has been forwarded to Senator Ronaldson’s contact email address: officeoftheminister@dva.gov.au;
Tweeted to Senator Ronaldson’s Twitter page: @SenRonno;
Tweeted to DVA’s Twitter page: @DVAAus.

The Central Point Of Failure – The Department Of Veterans Affairs

Posted on by Chad Dobbs

I wasn’t sure if I should write this post.  My last opinion piece about the Department of Veterans Affairs was received quite well by the veterans community and prompted DVA to contact me to discuss my and many other young veteran’s issues.  What has prompted this follow-up piece tentatively titled “You Ignorant Fucking Bureaucrats!”?…

On the evening of 11 November 2013, undoubtedly scheduled to coincide with Remembrance Day, Channel 7’s Today Tonight aired a story about young veterans and the ongoing struggle for support with PTSD and mental illness entitled Fighting A Mental War.

The story began as a fairly straight forward account detailing the struggles of those who have had the unfortunate distinction of dealing with the Department of Veterans Affairs.  Frustration, anger and depression are some of the emotions one can feel when dealing with a Government Department seemingly intent on ignoring your calls for help and ensuring you don’t get access to quality support services and ultimately rejecting financial assistance for your national service at war.

This may seem like an extreme statement but when the person asking for support is a young service-person trying to access help for depression and/or assistance after experiencing a highly traumatic incident(s); being rebuffed by the very organization founded to help you only causes more stress and compounds an already volatile situation.  It is a fact that more young servicemen and servicewomen have taken their own lives post-deployment than have been killed in action in Iraq and Afghanistan.

Ordinarily I would take a story broadcast on Today Tonight with a few dozen grains of salt.  But after watching Keith Payne VC fire up (a man I have had the pleasure of spending time with in both Afghanistan and Australia) and the pitiful response from DVA Mental Health Advisor Dr Stephanie Hodson I was poised to hurl my remote control at my TV in disgust.  I sat staring in disbelief, I wanted to break something, I could feel my pulse rising and my face getting hotter as my skin became flushed with rage.

Ultimately I calmed down but not before I fired off a steam of questions and statements to DVA via Twitter, Facebook and email.  Minister for Veterans Affairs Senator the Honourable Michael Ronaldson was also in my sights and received a highly sanitized and more eloquent email demanding answers about his representative’s insulting statements.

What did Dr Hodson say?  Below is the transcript from Today Tonight’s segment.

“Any suicide is tragic, and the department actively monitors suicide in veteran community,” Dr Hodson said.
“We actually do need to work on getting our staff more trained, but also about getting through these claims more quickly.”

Dr Hodson denies the department’s failure to plan ahead is resulting in long delays, leaving claims and lives in limbo.

“The department is processing claims as quickly as possible, but we acknowledge that some claims can take longer than we want,” she said.

Dr Hodson claims part of the problem lies with the veterans themselves.

“The problem is that it’s not until someone is in crisis that they will actually start to look for the services,” Dr Hodson said. “The treatment is there for veterans; we just need them to come and put up their hand and get it.” 

The full video can be found here:
http://au.news.yahoo.com/today-tonight/lifestyle/article/-/19777434/veterans-with-post-traumatic-stress-disorder/
Dr Hodson’s comments on behalf of DVA start at approximately the 8 minute 15 second mark.

I want to stress I am not launching a personal attack on Dr Hodson; she is clearly a very competent and qualified medical professional.  She previously served 22 years in the ADF as a psychologist and has been with DVA for the past decade.  This is a woman who has dedicated the majority of her career helping service-persons with mental health issues.

I am however attacking the Department of Veterans Affairs for the systematic failure of the past 40 years.  I’ve watched as my Father’s generation has been let down by DVA and his mates have been driven to suicide.  Decades later the same thing is happening to my generation.

By Dr Hodson’s own account, DVA needs to do more work; but also claims that the Department’s failure to plan ahead is not to blame.  So to Dr Stephanie Hodson and Minister for Veteran’s Affairs Sen the Hon Michael Ronaldson I put this to you:

The last Australians withdrew from Vietnam on Anzac Day 1975.  That was 38 years, 6 months and 18 days ago; and yet Australian Servicemen and Servicewomen are still not getting the support that we deserve and have fought for.

To have not learnt from the past and continuing to ignore the Department’s ongoing mistakes is akin to giving a Soldier with PTSD a noose and pointing him or her in the direction of the closet tree with a strong branch.

The Way Forward – Education & Improvement

Posted on by Chad Dobbs

When serving in the Australian Defence Force, in particular the Australian Army, it is well known that speaking up and asking for help with any form of mental illness; be it depression, PTSD or anxiety is frowned upon.  While the ADF will openly claim in the media it is supportive of all struggling servicemen and servicewomen the truth is: asking for help is a guaranteed way to stall or even end your career in uniform.  There are exceptions to this and that involves extremely supportive units that have a long history with dealing with members that have been wounded or are living with a mental illness.

I’ve written about my depression and anxiety previously on my blog.  For years I hid the truth from all but my family and closest friends; and even then I wasn’t completely forthcoming.  One of the reasons I chose to be so open about my experiences, difficulties and struggles was so that others would know that they are not alone.

On two occasions in two different units I approached the senior Soldier and asked for help.  Both times I was rebutted and told to “harden the fuck up” and “get out if you can’t handle it” respectively.  The main role of this position is Soldier’s welfare.  These two members failed me and numerous others that approached them for assistance in their time of need.  I still harbour a great deal of resentment to these people and while my career stalled for a period of time; theirs flourished and my protests over their inaction fell on deaf ears.

The ADF was going through a period of transition with it’s mental health initiatives and sadly I and others from this time fell through the cracks and decided that separation from the ADF was the best way to escape the increasing bureaucracy and feeling of helplessness.  My experience with this issue is not uncommon, but the system and processes in place are getting better.

It is for this reason I am so passionate about the welfare of this new generation of veterans that have served in Afghanistan and Iraq.  This week the Department of Veterans Affairs contacted me after my my post regarding my experiences with them started trending on Twitter.  They admit things need to improve and they are working on it and need people who are willing to speak up about the problems in order to identify the shortfalls and improve the current processes.

If things don’t rapidly improve Australia will start experiencing what the USA is currently dealing with; the increase of returned veterans committing suicide.  In just over six months, seventeen returned Australian veterans have killed themselves.  I served with three of these young soldiers and that saddens and angers me greatly.  I ponder over what drove them to such despair and helplessness that to them the only solution was the most final.

Blame for these deaths cannot be placed on any one person, Unit, Service or Government Department.  I would like nothing more than to point the finger at someone and scream that they have blood on their hands.  But this will not happen.  There is however a solution; and it is a very simple one.  Education and Improvement.

Education of not only the support services available to returned veterans but also education for the wider public that these people need their support and that there is no shame attached to mental illness.

Improvement is needed in both the attitude of the people of Australia and Government Departments and improvement in the services available to returned veterans.

Time is needed for these changes to occur but with the Afghanistan campaign drawing to a close and more than a decade passing since Australians in uniform first stepped foot in the Middle East; time is running out.  Action is needed sooner rather than later to stem the leak before the dam wall breaks and the already struggling system cannot cope with the flood of demand.